Why choose our Deluxe service?
At Chalcot, we pride ourselves on our deluxe service, which can be tailored to cater specifically to your requirements. Our staff are able to carry out a range of tasks to assist you. Which may include: cleaning, ironing, shopping, cooking, dog walking, pet feeding and more. Upon request, extra services can be arranged such as taking deliveries or letting pre-arranged workman in. This is what makes our Deluxe service unique and second to none.
Traditional, high quality domestic cleaning service since the 80's, supplying cleaners by the hour, day or week to do your regular cleaning and ironing. You will also be pleased to know that in the past our domestic cleaning staff have undergone an intensive training course and attained certification standard. We were the first domestic cleaning company to put our staff on an NVQ course, which was overseen by the British Institute of Cleaning Science and City & Guilds, to ensure that you have only the best kind of domestic cleaner working for you.
Monitored Cleaners - Value for money guarantee. This is backed up by our unique ( 0800 ) telephone to computer system that logs arrival and departure.
No Contract - We don’t ask you to sign your life away. This service is provided on good faith and you are free to leave and return at any time.
Highly Managed by us with our all cleaners being employed directly by us,so we are held fully responsible for anything and everything to do with your deluxe service.
Satisfaction is what we strive for but we do encourage our clients to contact us if they experience any problems at all. We want you to feel totally content with our service.
Regular Cleaner - you will be provided with the same cleaner on a weekly basis.
Competent & Motivated cleaners, with an emphasis on attention to detail.
Friendly, trustworthy and reliable staff many of whom have been with us for a number of years.
Regular and one off cleans as well as specialist cleaners for carpet cleaning and clearing up after disasters such as fire or flood.
Supervisors that are always available to discuss your needs and fulfil your requirements.
Insurance - Full indemnity insurance to protect our clients and indeed us against any contingency.
Invoice Monthly - We invoice you monthly in arrears at an hourly rate of £13+Vat, subject to settlement by direct debit.
Please note that we hold keys for several hundred houses and apartments throughout London, and that the security of your property is of top priority in the storage, handling and control of these.
We are members of the Guild of Master Craftsmen, and are delighted to report that we won the British Cleaning Academy's Golden Palm Award for Cleaning Company of the Year. Our clients have for many years been kind enough to say that we provide an excellent service and we have countless letters to that effect.
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