Our Deluxe Services

Our deluxe cleaning service encompasses the full range of domestic chores, including:

Dog Walking
Pet Feeding

Highly trained cleaners

We can supply you with highly trained cleaners by the hour, day or week to do your regular cleaning and ironing. All our domestic cleaning staff have undergone intensive training courses and attained certification standard. In fact, we were the first domestic cleaning company to put our staff through a City & Guilds in practical cleaning skills – meaning you’ll have the very best of domestic cleaners working for you.

Our cleaners are monitored – Our cleaners clock in and clock out using our 0800 telephone system so you always know when your cleaner arrives and leaves your property.

Clearing Tools and Supplies

We all have our favorites, don’t we? We ask you to provide all cleaning materials and tools to ensure your house always smells the way you want it to. When you have your initial discussion with our office team, you will be given recommendations for cleaning supplies to have on hand to ensure our cleaners will be able to do the best job for you.

Your security is paramount

As trusted service providers, Chalcot already hold keys for several hundred houses and apartments throughout London. So rest assured that the security of your property is a top priority in our business. We have detailed, specific procedures in place to ensure that our clients’ household security is never compromised.

Always the full service

We’re the only cleaning service provider that uses state of the art technology to ensure that your cleaner provides you with the full service that you’ve paid for. Your cleaner will use our unique 0800 phone system and upon arrival and departure, your cleaner will phone the (Free call 0800 number) from your landline. Therefore you will always know when your cleaner arrives and leaves. No more cleaning rush-jobs and short shifts.

A service you can rely on

We are members of the Guild of Master Craftsmen. What’s more, for many years now our clients have been kind enough to tell us that we provide an excellent service. Incidentally, you don’t have to take our word for that – simply check out our Recommendations page and see for yourself.

However, in keeping with our desire to provide a highly personalised and flexible service, should you require other assistance, we can help with a wide variety of day to day requests, for example, ensuring that someone is present to accept deliveries or letting in tradesmen. This is what makes our deluxe service unique and second to none.

Our deluxe cleaning service works like this:

Our cleaners are monitored – Our cleaners clock in and clock out using our unique barcode system so you always know when your cleaner arrives at and leaves your property.
Fully managed service – All our cleaners are employed directly by us, so we take full responsibility for anything and everything relating to the service that you receive.
Satisfaction guaranteed – We actively encourage clients to contact us if they experience the slightest problem. The sooner we hear about it, the sooner we can put it right for you.
Regular cleaner – You can expect to see the same cleaner every week. We know that you value stability and reliability of service, so we minimise chopping and changing wherever possible.
Competent, motivated cleaners – Our cleaners are fully trained, committed and always complete their work with an emphasis on attention to detail.
Friendly, trustworthy and reliable staff – Many of our staff members have been with us for a number of years and have demonstrated their good character time and time again.

Regular and one-off cleans – We handle these, but we can also provide specialist cleaners for carpet cleaning and clearing up after disasters such as fire or flooding.
Easily contactable supervisors – We have supervisors always available to discuss your needs and fulfil your requirements.
Insurance – You are fully protected by our indemnity insurance against loss or damage caused by negligence.
Friendly, predictable costing – We invoice you monthly in arrears at an hourly rate of £28 + VAT, subject to settlement by direct debit.
No contract required – We don’t ask you to sign your life away. Our cleaning service is provided in good faith – meaning you are free to leave and return at any time.

Do you have any other questions? All you have to do is ask. Simply call us on 020 7722 2533 or if you’re ready to book, get an Instant Quote here.