Question 1

Who are you and how long have you been in business?

Accepted Answer

We are Chalcot House Services, a professional domestic cleaning company serving London for nearly 30 years—known for reliability, trustworthiness, and high standards.

Question 2

What cleaning services do you provide?

Accepted Answer

We offer regular weekly cleaning, deep spring cleans, pre- and post-party tidies, urgent cleaning after illness or accidents, and bespoke cleaning solutions.

Question 3

What are Chalcot Deluxe Services?

Accepted Answer

Our Deluxe Services include ironing, shopping, cooking, dog walking, and pet feeding—fully tailored to your household needs.

Question 4

Will I have the same cleaner each week?

Accepted Answer

Yes—you will have the same cleaner each week, ensuring consistency, familiarity, and personalised service.

Question 5

How do you ensure the quality and reliability of your staff?

Accepted Answer

Our cleaners undergo rigorous background checks, intensive training, and are selected for their discretion, detail, and professionalism.

Question 6

Can clients personalise the personality of their cleaner?

Accepted Answer

Yes—clients can request a cleaner who matches their preferred style, whether chatty, quiet, discreet, or bubbly.

Question 7

How do your pricing and booking work?

Accepted Answer

Our cleaners are booked by the hour—£29 + VAT for standard visits (minimum 3 hours), and £30 per hour for one-off cleans. No long-term contracts required.

Question 8

Do you offer free quotes?

Accepted Answer

Yes—you can get an instant online quote to see how affordable quality cleaning can be.

Question 9

Who are your typical clients?

Accepted Answer

We work with a variety of clients across London—from industry leaders and celebrities to everyday households—always respecting privacy and discretion.

Question 10

What makes Chalcot different from other cleaning companies?

Accepted Answer

We personalise every service, ensure trustworthy cleaners, and deliver top-quality results to give you peace of mind.

Question 11

Do you cover all areas of London?

Accepted Answer

We primarily serve central London locations, including Kensington and Chelsea, the City of London, N1, Mayfair, Marylebone, and Westminster.

Question 12

How do I book a cleaning session?

Accepted Answer

You can request an instant online quote via https://www.chalcot.com/quote/ or call us on 020 7722 2533.

Instant Quote

Fill in the form to get the quote.

0207 722 2533

Mon - Fri 09:00 am - 05:00 pm

management@chalcot.com