Frequently Asked Questions

FAQ for Chalcot House Services

1. Who are you and how long have you been in business?

We are Chalcot House Services, a professional domestic cleaning company serving London for nearly 30 years—known for reliability, trustworthiness, and high standards.

2. What cleaning services do you provide?

We offer a wide range of tailored services including regular weekly cleaning, deep spring cleans, pre- and post-party tidies, urgent cleaning after illness or accidents, and bespoke solutions—no challenge is too unique.

3. What are Chalcot Deluxe Services?

Our Deluxe Services go beyond cleaning—they include ironing, shopping, cooking, dog walking, and pet feeding. Fully tailored for your household needs.

4. Will I have the same cleaner each week?

Yes—you will have the same cleaner assigned each week, ensuring consistency, familiarity, and personalised service.

5. How do you ensure the quality and reliability of your staff?

Our cleaners undergo rigorous background checks and intensive training, and are chosen for their discretion, attention to detail, and professional work ethic.

6. Can clients personalise the personality of their cleaner?

Absolutely—clients can request a cleaner who matches the vibe they’d prefer—whether chatty, quiet, discreet, or bubbly.

7. How do your pricing and booking work?

Our cleaners are booked by the hour—£29 + VAT for standard visits (minimum 3 hours), and £30 per hour for one-off cleans. You’re in full control, with no long-term contracts required.

8. Do you offer free quotes?

Yes—you can get an instant online quote to see how affordable quality cleaning can be.

9. Who are your typical clients?

Yes—you can get an instant online quote to see how affordable quality cleaning can beWe serve a wide range of clients across London—from industry leaders and celebrities to everyday households—always respecting privacy, discretion, and treating everyone with equal courtesy.

10. What makes Chalcot different from other cleaning companies?

We personalise every service to your needs, ensure consistent and trustworthy cleaners, and deliver top-quality results—while giving you the time and peace of mind you deserve.

11. Do you cover all areas of London?

We primarily serve central London locations, including Kensington and Chelsea, the City of London, N1, Mayfair, Marylebone, and Westminster.

12. How do I book a cleaning session?

You can get started by requesting an instant online quote or by calling us directly on 020 7722 2533.